In-depth content on operations, efficiency and change management for high-performance organizations.
I sit in the meeting and someone proposes, with conviction, exactly the decision that was discarded two years ago. It's not bad faith. He's the new person in the position. Look at the numbers, do the math that anyone would do, and arrive at the obvious path. The obvious path that we have already tested, that was expensive, that we recorded somewhere — and no one in the room remembers where.
